CardFlip FAQ

Frequently Asked Questions

About CardFlip

Who is CardFlip? is your leading Discounted secondary Gift Card Exchange to SELL Gift Cards quickly for top market CASH value and BUY discounted Gift Cards for most brands, restaurants and merchants.

What is a Discounted Secondary Gift Card exchange?

It is a company like CardFlip that buys gift cards in huge bulk at discounts then pass on the savings to customers purchasing Gift Cards. CardFlip and other exchanges also provide the option to sell Gift Cards for cash up to 90% of the card’s value.

Is CardFlip really the Best secondary Gift Card service?

YES!! They are the best in many areas such as giving top dollar for your Gift Cards and offering the most value for those buying Gift Cards at a discount. top notch customer service puts them in a class of their own

How do I call, email or send mail to CardFlip?

The phone number for CardFlip is 619-377-9417, and you can email [email protected] for help. The mailing address for correspondence and physical Gift Cards is: Empire Software Solutions 9920 Pacific Heights Blvd. Suite 150 San Diego, California 92121

What are the fees involved with Gift Cards purchased from CardFlip?

There are no costs for buying, selling Gift Cards at CardFlip, and the USPS Shipping is also FREE for the consumer.

What are Discounted Gift Cards?

CardFlip allows you to purchase Gift Cards at a price below the value of the card which gives you a DISCOUNT on the value obtained; i.e. you are purchasing a Discounted Gift Card.

Is safe?

CardFlip provides guaranteed Gift Cards to our clients valid for the dollar amount and at the merchant named on the purchase order. If a problem arises or the full balance was not available on the card for the full amount, CardFlip will credit you with another Gift Card or a refund.

What is an eCard at CardFlip?

An electronic or eCard will be available after purchase by logging into your account under your Dashboard. This will include your orders with the eCards purchased under each order with the barcodes, eCard numbers & passwords giving you access to those funds immediately. You can use the printouts at the store register, and most retailers allow you to use the PDF on your phone. NO Wait after your purchase and NO physical card necessary in most cases.

What is a physical Gift Card at CardFlip?

A physical Gift Card is what CardFlip will send you for certain merchants that require you to have a physical card in your hand when you redeem it at the store. Sometimes you will have the choice between a physical Gift Card or an eCard.

Sell Gift Cards to CardFlip

How can I sell my Gift Cards to CardFlip?

Simply Sign-Up and activate an account with, submit the Gift Card name, number, PIN and Value. CardFlip will display the offer price based on market value, then the order must be Confirmed and the seller Gets Paid!

How much money do I get from Selling my Gift Cards to CardFlip?

The amount of money offers you is up to 90% of the Gift Card value which varies based on store, brand or demand which you have a choice to accept.

How will I receive payment from after I sell them my Gift Card(s)?

You will usually receive payment by your choice of ACH transfer, bank check, Bitcoin or bankwire.

How much time will it take to receive payment from CardFlip after I sell them my Gift Card(s)?

On your initial sale, it may take up to 3 to 5 business days and if you are a repeat seller payment will be initiated within 48 hours in most instances.

Why does it say Paid on my transaction but I don’t see it yet?

When is says Paid in your account, that means your transaction has been approved and initialized, not that it has been transferred to your account yet.

Buy Gift Cards from CardFlip

How can I Buy Discounted Gift Cards from CardFlip?

There is a BUY Gift Card button on home page, but basically you search or browse the inventory on for Card(s) desired, pay for them and receive them by email or free USPS Shipping with tracking.

Where do I Buy Gift Cards on and how?

There is a button on the home page or click here…

When will Gift Cards purchased at expire?


What does it cost to Buy Gift Cards from

There are NO costs involved. You would only pay the cost of your discounted Gift Card which means you actually GAIN.

What kind of guarantee does offer when I Buy a Gift Card from them? gives you a 45-day guarantee from date of purchase that covers your Gift Card value. The balance on any Gift Card is authenticated by CardFlip before any sale.

Can I return cards purchased on CardFlip that I don’t want or plan on using anymore?

Yes and No. Yes, you can sell the card back to at the designated Buy value at, and No, you unfortunately may not get a full refund for your purchase; although you will not get stuck with a card that doesn’t work.

Is there a way to maximize my dollar even more than CardFlip’s already incredible value?

Yes, when you use Bitcoin or Direct Bank Transfers for your payments on you will receive an ADDITIONAL 3% Discount on your order (Orders of $500 or more). also sends special discounts by email occasionally.

What are my payment options on

Credit Card Purchase (Visa, MasterCard, AmEx, Discover)

Direct Bank Transfer – Take advantage of an extra 3% off your order by making your direct payment straight to our bank account for orders of $500 or more. Email [email protected] for details. Customers must initiate transfer via Check/Cash Deposit, ACH or Wire Transfer.

Bitcoin Payment – Bitcoin payments also receive 3% off your order. This is fast growing digital currency that you can find more about at

Security at CardFlip

Is my personal information safe and secure when I enter it at

ABSOLUTELY! CardFlip is a trusted mainstay in the secondary Gift Card service for years now and have never had a security breach of any kind. CardFlip’s multi-layer SSL security system and encryption methods assure you, the consumer, of a safe and trusting relationship.

How do I know these Gift Cards are all valid?

Every Gift Card value at is verified and authenticated before being sold to you, and CardFlip stands behind all their Gift Cards making it a risk-free transaction for you.

What if I can’t login to my account or forgot my password?

There is a password retrieval that will send your password to your registered email after you enter your email for logging in. If you can’t remember what email you used you may have to open a new account with your desired email & password.

Why do certain Gift Cards and transactions seem to take longer than others?

There are multiple possibilities for a delay in processing that are mostly related to risk. It is possible our processing and fraud department needs more time to approve some people due to past activity and transactions.

Some travel Gift Cards have also had issues, so reserves the right to hold Hotel, Airline or Cruise Gift Cards for 3 weeks if deemed so. Most of the time transactions are finished much quicker.

Does take any Gift Card of any denomination? reserves the right to decline taking some Gift Cards based on brand, store, location, amount, seller and risk. It is rare, but there are some cards that have to be denied.